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Thank you for choosing Coastal Orthopedics for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about Coastal Orthopedics.

Patient Reviews

Average Rating: 4.9
"I was in need of a second opinion for my neck condition and was referred to Dr. Mills by a coworker. I drove 56 miles one way to see him. It was the best decision I have made in a long time. The staff was very courteous and helpful. All appointments that were scheduled for tests etc. were done while you were at the office by the friendly staff. These appointments were done within the week if not sooner. There was no waiting 3 weeks for a test and then 3 more weeks to see the doctor again. After the results were back, Dr. Mills said he could help me. I needed a C6 and C7 ACDF. I would say that this office has a really good relationship with the hospital (Conway Medical Center). Before surgery, Dr. Mills requires you go to a short class at the hospital. It took about 2 hours and this class served 2 purposes. One was that we spoke with a physical therapist and were explained what to expect the morning of the surgery and also what to expect during recovery. She also told us what we should do if we were experiencing problems after surgery. The second thing this meeting did was allowed us to get all preadmission test and labs done and meet with the anesthesiologist. They gave us a 3 ring binder with all sorts of information concerning my surgery and what to expect before and after the surgery. I had a copy of my labs, in hand, to take to my doctor when I left this meeting. This appointment to see my doc was also made by Dr. Mills' staff. My MD was impressed with the lab report and the notebook. My MD and his staff were amazed with the detail placed on my surgery by Dr. Mills. All I had to do from here was to show up the morning of surgery. After surgery, I had 2 follow up appointments within 6 weeks and had a clean bill of health. Dr. Mills genuinely cares for your well being. He knows how important it is for you to have relief and not suffer. If you are near Conway, or within a couple hours drive, it would be well worth your time and well being to see Dr. Mills." - Marvin P.
"My experience with Dr. Mills was amazing, before I had surgery and after. The operation stopped the terrible pains I had down my legs, aching and pain across my lumbar. I still have trouble with my right leg, and pain in the middle of my spine. I have arthritis in the spine and joint pain, but let me tell you, I do not walk crooked. Dr. Wilkins helped reassure me that there is no guarantee before surgery and was surprised of the amount of arthritis in my spine. I know I will still have joint and all the arthritis and pain, but it is nice to know from your physicians what's wrong and how they can help. Dr. Mills reassured me also what he can do for the surgery. Like they say, every little bit helps. With their help, it did for me. Thank You." - Mary Jean C.
"When I went to Dr. Mills, I had already been to another orthopedic doctor who told me there was nothing he could do for me until I got a lot worse. I had already been almost incapacitated for 8 months and that was no way to live. I tried pain management injections to no avail. Dr. Mills agreed to do surgery at Conway Hospital. The surgery was an outpatient procedure and I walked out of the hospital at least 50% better that same day. Dr. Mills told me that I had a bone spur and that was causing the pain as it impinged upon the sciatic nerve. He told me it would take 6 to 12 months to completely heal and it has now been five months and I am 98% healed with very little to no pain. I am confident that I will be completely healed in a few months and I could not be happier. When the surgery was initially scheduled, I asked his nurse, Angela, why Dr. Mills did not do minimally invasive surgery like you hear in TV advertisements and she said when you do minimally invasive, you may not be able to detect something that was not see during an x-ray or MRI and that was my case. My films only showed three bulging discs that were not serious enough to be causing so much pain. So I was so happy that Dr. Mills took the better option and that is why he found my bone spur. I will recommend Dr. Mills to anyone who has a back problem. I have the utmost confidence in his ability and his staff. Also, the entire Orthopedic office is the most efficient office I have ever seen. Thank you Dr. Mills and staff." - Rita W.
"First of all, I want to recommend Coastal Orthopedics to everyone who may need to see an orthopedist. I have been seeing Dr. William Mills, for a while now. I  just had neck surgery last Tuesday, March 31st. From the time you enter their office, the employees are very understanding and considerate. The staff are well educated and very friendly. They make you feel as though you are important; not just another person. Well, back to the surgery, I was very nervous just like anyone would be. Dr. Mills and his staff were always there to answer all of my questions and make you well aware of what was going to happen. After I heal from my neck surgery, which will be about 6 weeks, do to the neck collar, I will be discussing my back with Dr. Mills. Just in case you were wondering why I am seeing Dr. Mills, it was due to an automobile accident. I want to thank Dr. Mills and his staff for everything they have done for me to get me back to a normal life." - Linda C.
"ACDF surgery-3 disks fused and a foramina canal opened up for my right arm and shoulder pain. Great job, everything went like clockwork and there were no surprises. Dr. Mills, Ms. Fu, and Ms. Angela were very up front and told me what to expect from the surgery and recovery. They lined me up with an MRI, x-rays, neck brace, soft collar, etc. The other staff at Coastal Orthopedics were very professional and helpful in preparing me for this operation. It has been three months since the operation and I feel so much better and my vertebrae are healing up just fine. And a quick shout out to the fine folks at Conway Medical Center for their great hospitality and service. I have managed to go almost 53 years without a surgery (well, Tonsillectomy as a child) and I could not be any happier with my surgical procedure experience with Dr. Mills and his fine staff. Yes I do recommend Coastal Orthopedics, Dr. Mills and his staff, and Conway Medical Center and I would do it again if needed!!" - Karen S.
"On November 20, 2014, I had an ALIF surgey preformed by Dr Mills. The care concern by everyone was fantastic. From the start of office visits to the day of surgery everyone was great. The care concern and true feelings of myself and family was their priority. Dr. Mills and Dr. Sasser were the best doctors that I have had dealings with. Both were straight forward direct and their talents in surgery are the best that I have encountered. I would recomend both doctors and the Conway Hospital to all." - Andrew C.
"Dr. Tupis did rotator cuff surgery on me a few months ago, and I cannot say enough good things about Dr. Tupis and Misty. Dr. Tupis is very kind and caring. I think he is an excellent surgeon. Dr. Tupis never rushed me through a visit, spent time explaining the procedure and recovery, and always gave me enough time to ask my questions. Misty was always at the other end of the phone if I needed anything, and that is very comforting. I have and will continue to recommend Dr. Tupis to everyone." -- Marlene P.
“Before my surgery on May 5, 2014, I was almost crippled with a severe left hip problem. Needless to say an old softball (double-fracture) knee injury from 30 years ago. I'm 54 and started going downhill in January 2014, and have been a gym rat for 13 plus years. I was unable to walk without a cane, bend over, and was in severe pain. I was unable to even drive or ride in an auto without pain. Then, Dr. Ramsey took it from there. I had a total hip replacement. He said it was probably one of the most severe cases he had dealt with. I put my hope, faith, and trust in Dr. Ramsey's hands, and with his great experience, professionalism, and his personal care for his patients along with the great staff in the office and the awesome physical therapy team on the second floor, I returned to work, walking without a limp, standing up straight, and have minimal pain just six weeks to date after my surgery. I have all intentions of having my knee fixed and would recommend anyone with hip or knee issues to visit Dr. Ramsey and allow him to assess your situation. You can not go wrong! His staff and everyone involved in my recovery treated me with the utmost of respect, kindness, and concern.” – Art U.
Treated by: Peter Ramsey, M.D.
"2013 was a challenging year for me. I had right knee replacement in April and left knee replacement in October. I worked very hard at rehabilitation. I developed some scar tissue behind the left knee patella and I continued to work hard at rehab. I would go 18 miles per day on the exercise bike, walking, and lifting lightweights. In June this year, I completed a two-week trip to Germany hiking in the Bavarian Alps. Both of my knees behaved very well and I was able to complete all the hikes and climbed at least 2,000 steps in castles and church steeples. I still have a small amount of the scar tissue, but it continues to improve." -- David W.
Treated by: Peter Ramsey, M.D.
"After living with pain in my hip and groin area for well over a year and unable to finish a round of golf, etc., I had a total hip replacement. I am now living without that pain and it feels like a miracle. After three weeks, I played 18 holes of golf. Now I'm waiting for the okay to start playing pickle ball. I certainly recommend this surgery to anyone. Dr. Ramsey is the best." -- Beth S.
Treated by: Peter Ramsey, M.D.